Dear Friendster Community,

As you may have seen, Friendster.com has undergone maintenance at various times over the past few days. Friendster’s unscheduled downtime was due to a power outage at our outsourced data center in Sunnyvale, California where Friendster’s servers are co-located along side approximately 50 other companies. As a result, Friendster, as well as a number of other online companies, experienced unscheduled and unavoidable downtime. At this time, Friendster is back online and our team is working quickly to restore everything back to normal.

Additionally, you may have experienced some inconsistencies with your friend count on Friendster. All of your friend connections and data stored on Friendster are in tact and will be corrected shortly. It’s simply taking some time for us to restore each user account as Friendster has over 85 million user accounts globally.

Lastly, if you’ve received any on site messages or SMS text alerts regarding our downtime or your friend count, please disregard them as they were initiated by members of our community and do not contain accurate information about what happened.

Thank you for your patience and we apologize for any inconvenience this may have caused.

-The Friendster Team

Some Frequently Asked Questions:

1) What happened to my friends?
Currently, the number of friends in the friends list is being displayed incorrectly.

2) Are my friends lost permanently?
No. The data for all friend connections is intact and is not lost.

3) When can this be fixed?
Friendster is currently working on this problem and we hope to have this fixed within 24 hours.

4) Can I still add friends while the problem has not yet been fixed?
Yes, users can still add new friends and use other features of the site.

5) What caused this problem?
There was a building-wide power outage at the QTS / Globix data center in Sunnyvale, California, USA where Friendster’s servers are co-located, along with about 50 other customers. As a result, the memory caching of data was affected. Since Friendster has 85M users, the cache is talking a considerable amount of time to build. Once the cache has been completely built, all friends will re-appear.

For more help, please visit our Help Center.